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AAS Canada Inc. Aviation and Airport Services

Accessibility

AAS Canada Accessibility Plan 2026 to 2029

This plan outlines how AAS Canada identifies, removes and helps prevent accessibility barriers across its workplace, operations and services.

Accessibility Plan

Executive Summary

A public commitment to accessibility

This Accessibility Plan has been prepared in accordance with the Accessible Canada Act and the Accessible Canada Regulations.

AAS Canada Inc. is committed to identifying, removing and helping prevent barriers to accessibility for persons with disabilities in our workplace and in the services we provide.

Overview

Accessibility is part of how we work, communicate and deliver service

Accessibility considerations are integrated into workplace practices, operational procedures and service delivery wherever reasonably practicable. This page summarizes the plan currently in place across AAS Canada operations.

This plan outlines the actions, practices and review commitments currently in place to support accessibility across our operations. The measures described here may evolve as operational needs, technologies and regulatory requirements change.

AAS Canada Inc. will continue to review and update accessibility practices as part of its ongoing commitment to accessibility, inclusive service delivery and continuous improvement.

Feedback and Contact

Accessibility Coordinator

Josie DiPerri
HR Senior Manager
Accessibility Coordinator

Email: hr@aascanada.com
Phone: (905) 608-8989
Mail: 2741 Coventry Road, Oakville, ON L6H 5V9

Feedback

How to share feedback

Feedback regarding accessibility at AAS Canada Inc., including comments on this plan or barriers encountered when interacting with our organization or website, may be submitted using the contact information listed on this page.

Feedback may be submitted anonymously. Where contact information is provided, AAS Canada Inc. will acknowledge and respond. Feedback is reviewed by the Accessibility Coordinator and shared with relevant departments where appropriate.

Alternative Formats

Requesting alternative formats

This Accessibility Plan and information about the feedback process are available in alternative formats upon request.

  • Print, large print and electronic formats: within 20 business days
  • Braille and audio formats: within 45 business days

Consultation

How the plan was informed

In preparing this Accessibility Plan, AAS Canada Inc. consulted employees and individuals with knowledge and experience related to accessibility and workplace barriers.

Consultation included internal discussions and opportunities for employees to provide feedback. Accessible formats and supports were made available during the consultation process to support participation.

Accessible Canada Act Areas

Accessibility areas reviewed across the organization

AAS Canada Inc. reviews its operations to identify, remove and help prevent accessibility barriers in the following areas under Section 5 of the Accessible Canada Act.

Employment

  • Accessibility awareness training is provided as part of onboarding and workplace training activities.
  • Accommodation requests are reviewed and addressed in accordance with applicable workplace policies and human rights obligations.
  • Employees requiring accommodations are encouraged to discuss their needs with their supervisor or Human Resources.
  • Follow-ups may occur to ensure accommodations remain appropriate for the employee’s needs.

Built Environment

  • Equipment and work areas under AAS Canada’s responsibility are maintained for safe and accessible use.
  • Accessibility concerns related to physical environments are reviewed and addressed when identified.
  • Where operations take place within airport facilities, AAS Canada works with the relevant airport authority when accessibility concerns are identified.

Information and Communication Technologies

  • Accessibility considerations are taken into account when introducing new systems or updating existing tools where reasonably practicable.
  • Employees may request support or adjustments where accessibility barriers are identified in workplace systems.
  • Accessibility considerations may also be applied to digital content and web-based information where reasonably practicable.

Communication

  • Information shared with employees and stakeholders may be provided in alternative formats upon request.
  • Communication practices are reviewed periodically to support accessibility and clarity.

Procurement, Programs and Services

  • Accessibility considerations are included in procurement decisions where relevant to the goods, services or facilities being acquired.
  • Accessibility is considered when developing or updating programs, procedures and services.
  • Feedback from employees and stakeholders may be considered when opportunities for improvement are identified.

Transportation

  • Where AAS Canada provides transportation-related services, accessibility considerations are taken into account.
  • Supervisors and operational staff monitor services and address accessibility concerns when identified.
  • Passenger safety and operational requirements are considered when responding to accessibility-related issues.

Progress Reports

Ongoing reporting

In accordance with the Accessible Canada Act, AAS Canada Inc. will publish annual progress reports describing actions taken to implement this Accessibility Plan.

Progress reports will summarize activities, improvements and feedback received during the reporting period.

Plan Review

Review cycle

This Accessibility Plan will be reviewed and updated at least once every three years, or sooner if operational changes, legislative updates or identified accessibility barriers require revisions.

Prepared by: Josie DiPerri, HR Senior Manager and Accessibility Coordinator
Date: June 1, 2026